Answer Posted / arit
customer satisfaction mean,dealing with customer in a
proper or positive way.Every individuals are differenet so
there need and satisfactory leve also different.So the main
task of a employee of a call centre is to make them
understand that they are also concerned about their problem.
| Is This Answer Correct ? | 33 Yes | 9 No |
Post New Answer View All Answers
What are the critical attributes of a customer service representative?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
Bangalore traffic
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
How do you about our company ?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
what are your good qualities to be a team leader
tel me sumdin abt indian culture?
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
Give example of situation where you were able to set priorities and abide by them ?
cau u pls give all the question and answer for sitel india company?
What according to you is a job like at a call center?
Have you ever committed a mistake at work?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
