What is the main function of b.P.O?
Answer Posted / bspkumar
BPO:business process outsourcing
BPO companies work is to doing the work or service to
another company which is outsorcing the work or service from
that BPO.
Ex:
bank of america is outsourcing his HR functions from Exult,
one of the leading Human Resources BPO vendors.
BPO is often divided into two categories:
back office outsourcing, which includes internal business
functions such as billing or purchasing, and
front office outsourcing, which includes customer-related
services such as marketing or tech support.
| Is This Answer Correct ? | 97 Yes | 10 No |
Post New Answer View All Answers
how fast can you learn things?
Why companies outsource? : bpo
Are you ambitious?
How would you relate your key competencies to this position?
what is us staffing? describe the complete life cycle of the us staffing
How can you resolve the problem to customer’s satisfaction?
What do you know about bpo? : bpo
cau u pls give all the question and answer for sitel india company?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Can you explain the color red to a blind person?
What is near shore outsourcing?
How can you build customer loyalty?
What do you mean by interview?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
What is more important to you money or success?