Answer Posted / bspkumar

BPO:business process outsourcing

BPO companies work is to doing the work or service to
another company which is outsorcing the work or service from
that BPO.

Ex:
bank of america is outsourcing his HR functions from Exult,
one of the leading Human Resources BPO vendors.

BPO is often divided into two categories:

back office outsourcing, which includes internal business
functions such as billing or purchasing, and

front office outsourcing, which includes customer-related
services such as marketing or tech support.

What are the major sectors for outsourcing? : bpo

1474

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what is the key aspect that helps improve customer service?

1200

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Explain about bpo & how it works? : bpo

1339

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Explain how to deal with a customer who denies paying for the product?

1333

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How do you manage your time? Give me a reason of being late?

2090

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whats ur sisters daily routine?

2892

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Narrate a story which you liked.. and why.

2691

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When do you want to start?

1999

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In call centre which types of calls we receive? answer in short.

2396

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What is the biggest challenge you have faced in work in the past 12 months?

2368

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why you leave teaching? and why you want to join BPO?

2558

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IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?

2760

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What is voice process

2954

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2320

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How good are you with computer skills? : bpo

1264

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