Answer / shalina

good presentation &good personality
job attidude

How will you handle irate customer?

6 Answers   Sitel, Tech Mahindra,

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Can anybody come up with an example that how SLA and AHT is calculated ?

1 Answers   bKash, Hero BPO, IKF, Wipro,

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introduce urself?

38 Answers   EXL, Genpact, HSBC, Idea, iEnergizer, Mphasis, Religare, Vodafone, Zenta,

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why did you choose non voice process why not voice process

2 Answers   247Customer, Genpact, JHH, Knoah, SnapDeal, Sutherland, Wipro,

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why did you want to join the call centre?

44 Answers   BPO, Call Centre, Cambridge and Green Mile, Convergys, DELL, HomeShop18, IBM, Infovision,

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U have done BTECH still u want to join BPO why?

19 Answers   Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,

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what are the responsibilities as a call centre execuitive when we talk to the customer ?

0 Answers  

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Why should we hire you?

28 Answers   AOL, GE, Genpact, Prudential, Satyam,

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Where did you travelled last time

0 Answers  

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what type of questions we can expect in interview of call center

2 Answers   Reliance,

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Information about charterd bank.

0 Answers  

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why are you join this company

8 Answers   Acer, Airtel, Tech Mahindra, Wipro,

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