Answer / jay

i will try to reproduce the defect by re-engineering
testcase and take the snapshots of all screen. now i will
post to developer with strong reasongs along with snap /
screen shots

jay,
IBM

Answer / sriram gs

With due respect to all the above answers, at times this
situation arrives where developer says application is as
per requirement.
At the same time not all requirements will be documented in
BRD. As a tester when u come across a defect which is
directly not pointing to requirement but at the same time
can be critical from business point of view.

This is where the conflict can arise between dev & tester.
In this situation, tester can discuss the issue with
business analyst [who acts as bridge between project team &
client] & after clarification, project the defect to dev
team with more clarity and thereby convincing dev team in
accepting the observation.

Answer / suneel reddy

When we found bug we will review it internally
we will report the bug in bug tracking system with detail
steps including screen shots and procedure
we will also consult with the developera and shows the
procedure
we will also go through functional documents to amke sure
that it is bug

If still debate occurs we will raise it in Bug triage
Meetings

Answer / muralidhar v

Before raising any bug, first try to understand and analyze
it from requirement of view.

Do not come to conclusion that it is a software bug
instantaneious if you are not getting the expected result
in the application. It can be a test case or test data bug
meaning that the application is working fine but the
expected result in the test case itself is wrong. It could
be your misinterpreation of the requirement.

Hence, analyze it and come to conclusion that it is really
a bug as it is not adhering to the requirement, RAISE it.

Answer / satya_k21

Hi,

If u found a Defect, but the Developer says it is not a
defect then u can send the snap shots of the particular
scenatio from starting to ending .. by using the snap shots
the developer can understand wht test data that the tester
has given..

Answer / raghavendra c

When a developer say it is not defect. Then, ask the
developer to give a complete and proper justification note
to that effect. Then, if found that developer has mis-
understood the requirements/reproduction steps given in bug
report then convice him about his mistake.
In short if tester is sure that it is really a defect then
challenge the developer in a healthy manner.

Answer / jagadeesh

If at all the developer not accept the bug, i think it is to fix in the next build... But before that i should not blindly accept that bug and i have to read all updated documents and also i will send reproducable document.. i give clear document and all the steps..screenshots..

Answer / parmod

First of all, we should mention the severity of the bug.
Then try to explain to developer, how much the bug effects
the functionality. No matter what the developer says, if it
is bug, report it. Isn't it simple.

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