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Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are:
A. Grades of quality, fitness for use
B. Fitness for use, zero defects
C. Zero defects, fitness for use
D. Cost of quality, zero defects
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Which performance measurement tells us what the projected total cost of the project will be at completion? A. ETC B. CPI C. SPI D. EAC
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Design Patterns 
