Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are:
A. Grades of quality, fitness for use
B. Fitness for use, zero defects
C. Zero defects, fitness for use
D. Cost of quality, zero defects
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What are the tools and techniques used in the Initiation process? A. Project selection criteria, historical information, expert judgment B. Project selection methods, historical information, expert judgment C. Project selection criteria, expert judgment D. Project selection methods, expert judgment
What are the characteristics of management?
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All of the following strategies are tools and techniques of Risk Response Planning used to reduce or control risk except? A. Mitigation B. Simulation C. Avoidance D. Acceptance
Which of the following processes are performed in the Closing process group and in what order? A. Administrative Closure then Contract Closeout B. Scope Verification then Administrative Closure C. Contract Closeout then Scope Verification D. Contract Closeout then Administrative Closure
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's discovered that one of her favorite superstars lives in the State of Bliss and therefore must file income tax star. What is the most appropriate response? A. Report her to the management team B. Refuse to comply with the request, citing conflict of interest and violation of confidential company data C. Look up the information she's requested. Since the data is considered part of the project, there is no conflict of interest D. You believe that tax records are public information, so you comply with the request
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have accepted the project scope. Work has begun on the project, and you're confirming some of the initial work results with the stakeholders. You've asked for acceptance of the work results. Which process are you in? A. Quality Assurance B. Quality Control C. Scope Verification D. Performance Reporting
You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response? A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country. B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country. D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
You are going to take some performance measurements for your current project. You know that PV = 450, AC = 500, and EV = 375. What is the CV and SV respectively? A. CV = 125, and SV = 75 B. CV=-75, and SV=-125 C. CV = 75, and SV = 125 D. CV=-125, and SV=-75
You are project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a project charter should be published prior to proceeding to the Planning processes. All of the following are true regarding project charters except: A. Project charters always include cost and time estimates. B. Project charters always include the product description and business need for the product. C. Project charters recognize and acknowledge the existence of the project. D. Project charters commit organizational resources to the project.
You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You are to add resources to the project. The sponsor agrees to pay the additional costs since time is now a critical factor. Which technique have you used? A. Crashing B. Resource leveling C. Fast tracking D. Resource loading
You are the project manager for Heartthrobs by the Numbers Dating Services. You’re working on an updated Internet site that will display pictures as well as short bios of prospective heartbreakers. You have your activity list and resource requirements in hand and are planning on using qualitatively based durations and reserve time to determine activity durations. Which of the following is true? A. You are using inputs of the Activity Duration Estimating process. B. You are using tools and techniques of the Cost Estimating process. C. You are using tools and techniques of the Activity Duration Estimating process. D. You are using inputs of the Cost Estimating process.
All of the following are true regarding the Executing processes except: A. Executing has one core process. B. The majority of the project budget is spent here. C. The greatest conflicts are schedule conflicts. D. Project performance is measured to identify variances.
Design Patterns 
