Explain the concept of total quality management.
No Answer is Posted For this Question
Be the First to Post Answer
You’ve been assigned as a project manager on a research and development project for a new dental procedure. You’ve published the scope statement and are working on the scope management plan. What is the purpose of the scope management plan? A. It describes and documents a scope baseline to help make future project decisions. B. It decomposes project deliverables. C. It describes how project scope changes will be incorporated into the project and how project scope will be managed. D. It describes how cost and time estimates can be composed for project scope changes.
You are the project manager for Insomniacs International. Since you don't sleep much, you get a lot of project work done. You're considering recommending a project that costs $575,000, and expected inflows are $25,000 per quarter for the first 2 years, and then $75,000 per quarter thereafter. What is the payback period? A. 40 months B. 38 months C. 39 months D. 41 months
These diagrams rank order factors for corrective action by frequency of occurrence. They are also a type of histogram: A. Control charts B. Process flowcharts C. Scatter diagrams D. Pareto diagrams
You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process. You've published the scope statement and scope management plan. The document that describes who will receive copies of this information as well as future project information, how it should be distributed, and how the information should be stored and filed is which of the following? A. Scope management plan B. Communications management plan C. Information distribution plan D. Project charter
What are the tools and techniques used in the Initiation process? A. Project selection criteria, historical information, expert judgment B. Project selection methods, historical information, expert judgment C. Project selection criteria, expert judgment D. Project selection methods, expert judgment
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. You've been given a budget of $12 million to complete this project. Resources are easily attained. Which of the triple constraints is the primary constraint for this project? A. Time, because the date cannot be moved B. Money, because the budget is set at $12 million C. Resources, because they're not fixed D. Quality, because the buildings have to be functional and safe
You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response? A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country. B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country. D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
Project managers have the greatest amount of authority in which kind of organizational structure? A. Functional B. Projectized C. Weak matrix D. Balanced matrix
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. A scope change has been requested. You know change is concerned with all of the following except: A. Managing change B. Verifying change C. Influencing causes of change D. Determining that a change occurred
How will prioritize tasks in your projects?
What are the Quality Planning process outputs? A. Quality management plan, bench marking, checklists, evaluation criteria B. Quality management plan, bench marking, operational definitions C. Quality management plan, checklists, inputs to other processes D. Quality management plan, operational definitions, checklists, inputs to other processes