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Explain the concept of total quality management.
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Your company. Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. The Scope Definition process is now complete. Which of the following is true? A. The WBS template, an output of the Scope Definition process, was used from the previous project to create the WBS for this project. The WBS encompasses the major deliverables for the project. B. The WBS template from the previous project, an output from the Scope Planning process, was used to create the WBS for this project. The WBS encompasses the major deliverables for the project. C. The WBS, an output of the Scope Planning process, has been created, and it encompasses the full scope of work for the project. D. The WBS, an output of the Scope Definition process, has been created, and it encompasses the full scope of work for the project.
Your team is split between two buildings on either side of town. As a result, the team isn't very cohesive because the members don't know each other very well. The team is still in the storming stage because of the separation issues. Which of the following should you consider? A. Corrective action B. Collocation C. Training D. Conflict resolution
The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package
Project managers use this conflict resolution technique most often： A. Smoothing B. Confronting C. Naming D. Forcing
You have just prepared an RFP for release. Your project involves a substantial amount of contract work detailed in the RFP. Your favorite vendor drops by and offers to give you and your spouse the use of their company condo for your upcoming vacation. It's located in a beautiful resort community that happens to be one of your favorite places to go for a get away. What is the most appropriate response? A. Thank the vendor but decline the offer, as you know this could be considered a conflict of interest. B. Thank the vendor and accept. This vendor is always offering you incentives like this, so this offer does not likely have anything to do with the recent RFP release. C. Thank the vendor, accept the offer, and immediately tell your project sponsor so they're aware of what you're doing. D. Thank the vendor but decline the offer because you've already made another arrangement for this vacation. Ask them if you can take a rain check and arrange another time to use the condo.
All of the following are benefits of meeting quality requirements except: A. An increase in stakeholder satisfaction B. Less rework C. Low turnover D. Higher productivity
What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
You are working on a project that will upgrade the phone system in your customer service center. You have used bottom-up estimating techniques to assign costs to the project activities and have determined the cost baseline. Which of the following is true? A. You have completed the Cost Estimating process and now need to complete the Cost Budgeting process to determine the project's baseline. B. You have completed the Project Plan Development process and established a project baseline to measure future project performance against. C. You have completed the Cost Estimating process and now need to complete the Project Plan Development process to establish a project baseline to measure future project performance against. D. You have completed the Cost Budgeting process, and the cost baseline will be used to measure future project performance.
The primary function of the Closing process is to: A. Formalize lessons learned and distribute this information to project participants B. Perform audits to verify the project results against the project requirements C. Formalize project completion and disseminate this information to project participants D. Perform post-implementation audits to document project successes and failures
The tools and techniques of the Source Selection process include all of the following except: A. Contract negotiation B. Correspondence C. Independent estimates D. Screening system
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract. You are in the Closing process and know that product verification is for what purpose? A. To verify the goals of the project and assure the product of the project is complete B. To evaluate all the work of the project and compare results to project scope C. To verify all the work was completed correctly and satisfactorily D. To evaluate project goals and assure the product of the project meets the requirements
What is raid in project management?
Design Patterns 
