Explain the concept of total quality management.


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All of the following arc tools and techniques of the Project Plan execution process except: A. Project management information system B. Work authorization system C. Organizational policies D. General management skills

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The Project Human Resource Management knowledge area contains which of the following processes? A. Staff Acquisition, Team Development, and Resource Planning B. Staff Acquisition, Team Development, and Performance Reporting C. Organizational Planning, Staff Acquisition, and Team Development D. Organization Planning, Team Development, and Resource Planning

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You are a project manager for a software manufacturing firm. The project you've just finished created a new software product that is expected to become a number-one seller. A friend of yours is a certified software instructor. They have asked you for a copy of the software prior to the beta release through the marketing department so they can get familiar with it. What is the most appropriate response? A. Since your friend is certified to teach your company's brand of software, provide them with a copy of the software. B. Ask them to sign a nondisclosure agreement before releasing a copy of the software. C. Decline the request since you stand to gain from this transaction by receiving free training. D. Decline the request because the software is the intellectual property of the company.

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You are a project manager for Zippy Tees. Your selection committee has just chosen a project you recommended for implementation. Your project is to manufacture a line of miniature stuffed bears that will be attached to your company's trendy T-shirts. The bears will be wearing the same T-shirt design as the shirt they're attached to. Your project sponsor thinks you've really impressed the big boss and wants you to skip to the manufacturing process right away. What is your response? A. To agree with the project sponsor because they are your boss, and they have a lot of authority and power in the company. B. To require that a preliminary budget be established and a resource list be put together to alert other managers of the requirements of this project. This should be published and signed by the other managers who are impacted by this project. C. To require a project charter be published and signed off on by all stakeholders before proceeding. D. To require a project charter be written to include the resource needed, budget, and project manager's authority. The project manager is the only one who needs to see this document as other documents will be distributed later that contain the same detail as the charter.

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You are refining the product description for your company's new line of ski boots. Which of the following is true? A. You are in the Initiation process of your project and know that the product description will contain more detail in this stage and that a decreasing amount of detail will be added to it as the project progresses. B. You are in the Planning process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses. C. You are in the Initiation process of your project and know that the product description should contain the most detail possible at this stage, as this is critical information for the Planning process D. You are in the Initiation process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.

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During a recent team meeting, you reached a resolution to a problem that's been troubling the team for several weeks. You took responsibility for searching out the facts of this problem and uncovered the right answer to this problem. You presented the facts at the project status meeting, and everyone reached agreement on the recommended solution based on the facts you presented. This is an example of what type of conflict resolution technique? A. Compromise B. Smoothing C. Confrontation D. Forcing

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As a PMP, one of your responsibilities is to ensure integrity on the project. When your personal interests are put above the interests of the project or when you use your influence to cause others to make decisions in your favor without regard for the project outcome, this is considered: A. Conflict of interest B. Using professional knowledge inappropriately C. Culturally unacceptable D. Personal conflict issue

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Explain the Principals of Management

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what is the use of computer in project management system ?

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How do you quantitatively analysis the quality of a project during development?

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This measurement is the value of the work that's been completed to date: A. PV B. AC C. EV D. EAC

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