Answer / mayank sati

ACPT stands for an agent, customer process and technology, this is used to audit and see that what is causing the actual error.

What is the type of the customer service field?

2 Answers   Aircel, Mobinil,

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innocent (a)deadly (b)corruption (c)sinful (d) guilty

3 Answers   Htmt,

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wat is the use for making calls

2 Answers   Optimus,

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already i am having one year exp in domestic tech support voice process..i already appeared two international tech support company interviews i got rejected due to lack of communication..my question is getting in to the international bpo sector is that much difficult guys?????..if no means how can i prepare and get selected...??suggest me something...

1 Answers  

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After completing your graduation u were not working for a year. What were u doing during that period?

5 Answers   iEnergizer,

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If you have a superpower what would like to do for one day at work and why?

0 Answers   Cognizant,

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explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

0 Answers  

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

0 Answers   TCS,

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Why do you want join night Ship ?

0 Answers   Aegis, Genpact, Wipro,

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what is mean by bpo

2 Answers  

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Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

0 Answers  

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