Answer / mayank sati

ACPT stands for an agent, customer process and technology, this is used to audit and see that what is causing the actual error.

memorable day in your life,favourite holiday spot,colours,3 questions in 3 sentences ?

1 Answers   Infosys,

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Will you be comfortable handling customers on the phone? : bpo

0 Answers  

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what is callcentre.

20 Answers   Airtel, BPO, Hutch, Infosys,

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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

0 Answers   Microland,

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WHY you choose to work in a call center? why we should hire you without experience in a call center? why do you want to work in a graveyard ship? How much salary do you want to received? what is a call center for you?

31 Answers   AXA, Calltronics, Capita, Convergys, eTelecare, IBM, Idea, Infosys, InterConnect, Rotonics, Serco, Sietel, Sparsh, TELUS, Transcom, Wipro,

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What challenges did you face stepping into a leadership role?

0 Answers   Tech Mahindra,

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why are you joining call centre?

9 Answers   Genpact, IBS, Wipro,

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1.Tell about someone who is your idle any why.

1 Answers   Bharti Walmart, Genpact,

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Please give me your definition of a .... (the position for which you are being interviewed).

7 Answers   Allsec Technologies, Genpact, Vodafone,

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Why do want tojoin call center?

9 Answers   BPO, Wipro,

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i m studing in b.e in thrd year..but i have a 4year gap.. if a interviewer asked about my 4 year gap,, what is my answer??????????????

6 Answers   e Serve,

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what is your career plan?

3 Answers   Nipuna,

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