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Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
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i am a B.E graduate.i completed in 2008.i just searched for a job for past 1year in IT companys but due to recession i didnt get any...now i turned towards bpo and callcentre.but while attending bpo the very first question they are asking 1.being a b.e graduate why you want to work in bpo 2.what were you doing for past 1year??? plz help me to overcome this...
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