What is voice Or non voice Working
- 5 Answers
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- DELL, IBM, I also Faced
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Answers were Sorted based on User's Feedback
Answer / guest
voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.
| Is This Answer Correct ? | 54 Yes | 9 No |
Answer / sourabhi rao
voice means you speak to the customer.
Non -voice means you don't speak to the customer .u only
wrote on the computr(MEDICAL TRANSCRIPTION)
| Is This Answer Correct ? | 31 Yes | 8 No |
Answer / neiro
Voice - those representatives who use headset to communicate
with their customer
Non-voice - those representatives who uses emails/chats/IM's
to communicate with their customer
| Is This Answer Correct ? | 24 Yes | 4 No |
Answer / ashok
voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.
| Is This Answer Correct ? | 24 Yes | 4 No |
Answer / manikandan
call center: customer service
voice: communication to the customer through telephone
non-voice: no direct communication to the customer,
like documentation, administrative support
| Is This Answer Correct ? | 2 Yes | 0 No |
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