Answer / guest

voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.

Answer / sourabhi rao

voice means you speak to the customer.
Non -voice means you don't speak to the customer .u only
wrote on the computr(MEDICAL TRANSCRIPTION)

Answer / neiro

Voice - those representatives who use headset to communicate
with their customer

Non-voice - those representatives who uses emails/chats/IM's
to communicate with their customer

Answer / ashok

voice interacting directly through voicewith customers on
time, wereas in non-voice interacting with through e-
mail,or internet desktop methord.

Answer / manikandan

call center: customer service
voice: communication to the customer through telephone
non-voice: no direct communication to the customer,
like documentation, administrative support

In which year Enormous tsunami devastates Asia; 200,000 killed

2 Answers  

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wat would u like change in india

16 Answers   Genpact,

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what is the negetive & postive thing in u?

4 Answers   BPO, HCL,

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tell me something about the movie u saw last.

0 Answers   Reliance, Wipro,

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What are the most quality required to all the tehinical person to get in to any call center or bpo

2 Answers  

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what are the call center related question?

1 Answers   Absa, HCL,

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what is the answer when they asked to tell about urself?

14 Answers   Infosys, Wipro,

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What would be your dearm job? Why?

2 Answers   Sutherland,

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Would you describe a few situations in which your work was criticized

1 Answers  

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difference between call centre, bpo,ites and itis?

2 Answers  

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what are post in call center & BPO

5 Answers   Genpact, Wipro,

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What is customer care?

9 Answers   HSBC, TATA,

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