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Which of the following is the MOST important function to be
performed by IS management when a service has been outsource?
A. Ensuring that invoices are paid to the provider
B. Participating in systems design with the provider
C. Renegotiating the provider's fees
D. Monitoring the outsourcing provider's performance
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Answer: D
In an outsourcing environment, the company is dependent on
the performance of the service provider. Therefore, it is
critical the outsourcing provider's performance be monitored
to ensure that services are delivered to the company as
required. Payment of invoices is a finance function, which
would be done per contractual requirements. Participating in
systems design is a by-product of monitoring the outsourcing
provider's performance, while renegotiating fees is usually
a one-time activity.
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / guest
D. Monitoring the outsourcing provider's performance
| Is This Answer Correct ? | 3 Yes | 0 No |
Which of the following situations would increase the likelihood of fraud? A. Application programmers are implementing changes to production programs. B. Application programmers are implementing changes to test programs. C. Operations support staff are implementing changes to batch schedules. D. Database administrators are implementing changes to data structures.
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