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Payment void is disabled for only one specific payment.
what will be the problem..if any idea Please guide me
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Payment void is disabled when the payment is made to an
prepayment invoice and the prepayment invoice is applied to
other standard invoice(s).
When you made payment to prepayment invoice and applied
standard invoices this field is grayed out ...in order to
void payment you need to unapply prepayment and void payment
Thnx
SLK
| Is This Answer Correct ? | 10 Yes | 1 No |
Answer / ravi khanna
One more reason would be that your payment doc number is
reconciled. Ask CM team to unreconcile the doc number.
After that you can void the payment
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / vinod
Payment void check box can be disabled in above reasons.
1) If payment is cleared or reconciled, you need to unclear or un-reconcile and void the payment.
2) The form personalized can be done on the form, also check this option.
| Is This Answer Correct ? | 0 Yes | 0 No |
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