what is SL, UL, PL??

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what is SL, UL, PL??..

Answer / deepak sharma

meaning of these words are

SL- Sick leave (When u feel sick you can take it but should
inform the person reporting to.)
UL- Unplanned Leave (which is not been approved)
PL- Planned Leave(Which is approved by the person reporting to.)

Is This Answer Correct ?    49 Yes 8 No

what is SL, UL, PL??..

Answer / mohd.hasib

PL=Paid leave
SL=Sick leave
UL=Unpaid leave

Is This Answer Correct ?    28 Yes 5 No

what is SL, UL, PL??..

Answer / padma

These are the types of agreements with the customers or clients.
Service Level is agreed upon service provision
User Level is agreed support given while in service
Product Level is agreed support given while the product in
use.Any failure in these three will be taken care by call
centers of the product,service for the user.

Is This Answer Correct ?    2 Yes 4 No

what is SL, UL, PL??..

Answer / raj

SL : service level
Ul: unpaid leave
PL: Paid leave

Is This Answer Correct ?    6 Yes 9 No

what is SL, UL, PL??..

Answer / mahendra kumar chaurasiya

that's the definition of bellow
SL- Save Leave
UL-Unprooved Leave
PL-Post Leave

Is This Answer Correct ?    10 Yes 17 No

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