At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.

1 Answers   Genpact,

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eradicate (a)condemn (b)Minimize (c)uproot (d)control

9 Answers   Htmt,

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How describe our city(hyderabad) in a topic round during the interview time?

8 Answers   Allsec Technologies, BPO, FlexPoint, HDFC, IT Technology, JNET, Satyam, TATA,

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What position would you prefer while working on a project?

1 Answers   HPCL, HSBC,

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pls, tell me that what are want bpo as that qualification, technical, work experience.

1 Answers   IBM,

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Speak on a memorable moment in your life for 5 mnts?

49 Answers   247Customer, Aegis, Convergys, GE Capital, Genpact, Google, HGS, IBM, Idea, IELTS, Infosys, SerWizSol, Sutherland, TelePerformance, UnitedHealth Group, Vertex,

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what tune did elvis preasly arrive on sage to in las vagas

0 Answers  

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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What qualities do you look for in a boss?

2 Answers  

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tell me abt ur recent movie that u have seen..??

5 Answers   Competent Software, Wipro,

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What do you mean by interview?

0 Answers   Call Centre, HSBC, Telenor,

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What is the metric RSA?

0 Answers  

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