While doing system testing your have missed out some issues. The same issue is

While doing system testing your have missed out some
issues. The same issue is found by customer and he reverts
back to you for an explaination. How do you convince him or
how do you justify yourself about your testing?

Question Posted / anandkulkarni.biet

3 Answers
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While doing system testing your have missed out some issues. The same issue is found by customer a..

Answer / uday

If the client finds out missed issues, we should admit our
mistacke.

First we have to reproduce the same bug in our environment.
If is reproducible, we have to check proper test cases are
covered to that bug.

Here we can say we lack the info about the functionality,
or misunderstood the functionality.
Here we should evaluate why it was missued out?

Once everything was done, we have to assure the client, it
will not be repeated.

Is This Answer Correct ?

9 Yes

0 No

While doing system testing your have missed out some issues. The same issue is found by customer a..

Answer / prathiba

Firstly if ur a fresher than H.R will observe ur ability to learn new things and this question is related to company only

If u entered an error which is identifiedby client (customer) then u need to apologize for wt we did mistake which was unknown to us
Make him/her trust that, sir as u knw that our company is being reputed company without any mark so if u trust our company and give another opportunity to improve myself I feel honor to aspects ur opportunity in positive way bcz my company have lot of years experience so I can granty you to make me or our company to b trust
Thanks you

Is This Answer Correct ?

2 Yes

3 No

While doing system testing your have missed out some issues. The same issue is found by customer a..

Answer / anandkulkarni.biet

Please let me know if this correct and what else could be
the answer.

My answer was this way:

1.The way requirements was specified was intrepreted by the
kind of testing done from testing team.(Means requirements
was mis-interpretated)
2.Accept the testers mistakes for missing the bug.
3.Testing is done to ensure that bugs exist in application
and not to prove that bugs doesnt exist. So 100% testing is
not possible, but made sure that defect slippage was wihin
the specified limits.

Is This Answer Correct ?

0 Yes

4 No

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