What is the difference between header and line level values?
What are the renewal types?
How to define service agreement, warranty and extended warranty,
How to define the counters?
How to perform mass change to the service contract?
What is service availability and how to define?
How many categories in service contracts what are those?
What are the new features in R12?
Why summary and line Tabs is required?
What is articles?what are those and how its working in service contracts?
what are the administration components involving with service contracts?
What are the business flows involved with service contract?
How to create service contract manually, either with or without template?