WHAT'S GOING ON LAST SUNDAY
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Answer / krishna kumar tiwari
sir last sunday i woke up early in the morning & completed
my daily routine.. than completed my file works & fulfill
my hobby to chat with my friends.. after it i went to visit
a zoo with my family......... i really enjoyed it...
| Is This Answer Correct ? | 7 Yes | 0 No |
Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
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Urgent required Customer Care Executive from Kolkata for a leading domestic bpo.Communications skills in English, Bengali, Hindi must. Min: 10+2, Shfting Duty... contact vodafone.rahaman@yahoo.com
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