Answer / skt

graduation in any stream, basic computer knowledge, good communication skill and excellent written and speaking English. that's it.

Answer / hrishi

passed HSC from any field, should have basic knwoledge of
computers, 70 % comunication n writing skill & 30% Speed is
require to work in A BPO

What is ACPT in BPO

1 Answers   Aegis,

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what is semi technical process?

0 Answers   Amazon, Infosys, RFL,

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Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 Answers   ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,

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what have you done since morning?

5 Answers   American Express, HCL, Steria, Wipro,

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How would you manage stress at job??

8 Answers   Wipro,

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Why you join bpo

2 Answers   IBM,

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What do you like about being employed in a call center?

0 Answers  

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how did you calibrate your new year

0 Answers   TelePerformance,

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how does it help discipline to success ?

2 Answers   DELL, Genpact,

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How many hours do you normally work? - Best Answers · How would you describe the pace at which you work? - Best Answers · How do you handle stress and pressure? - Best Answers · What motivates you? - Best Answers · What are your salary expectations? - Best Answers · What do you find are the most difficult decisions to make? - Best Answers · Tell me about yourself. - Best Answers · What has been the greatest disappointment in your life? - Best Answers · What are your pet peeves? - Best Answers · What do people most often criticize about you? - Best Answers · When was the last time you were angry? What happened? - Best Answers · If you could relive the last 10 years of your life, what would you do differently? - Best Answers · If the people who know you were asked why you should be hired, what would they say? Best Answers · Do you prefer to work independently or on a team? - Best Answers · Give some examples of teamwork. - Best Answers · What type of work environment do you prefer? - Best Answers · How do you evaluate success? - Best Answers · If you know your boss is 100% wrong about something how would you handle it? - Best Answers · Describe a difficult work situation / project and how you overcame it. - Best Answers · Describe a time when your workload was heavy and how you handled it. - Best Answers · More job interview questions about your abilities. - Best Answers · More job interview questions about you. · What interests you about this job? - Best Answers · Why do you want this job? - Best Answers · What applicable attributes / experience do you have? - Best Answers · Are you overqualified for this job? - Best Answers · What can you do for this company? - Best Answers · Why should we hire you? - Best Answers · Why are you the best person for the job? - Best Answers · What do you know about this company? - Best Answers · Why do you want to work here? - Best Answers · What challenges are you looking for in a position? - Best Answers · What can you contribute to this company? - Best Answers · Are you willing to travel? - Best Answers · Is there anything I haven't told you about the job or company that you would like to know? - Best Answers Interview Questions: The Future · What are you looking for in your next job? What is important to you? - Best Answers · What are your goals for the next five years / ten years? - Best Answers · How do you plan to achieve those goals? - Best Answers · What are your salary requirements - both short- term and long-term? - Best Answers · Questions about your career goals

1 Answers   Agilyst, Barclays, UN,

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what do u know about customer care executive?

1 Answers   Infosys, Vcustomer,

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main work in bpo

1 Answers   Genpact,

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