what is for call centre
what is voice and non voice and what is the eligiblity for
this job
Answer Posted / bsrboyina
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
| Is This Answer Correct ? | 399 Yes | 33 No |
Post New Answer View All Answers
what is the actual work profile of a process associate in a bpo??
all question of related to window 2003 server
How can you get responsive customer feedback?
About Cyber Crime
What are the key attributes of a call center executive?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
which thing is most necessary for international cal center? how can i improve my voice and accent ?
sell to me a perfume..
hello im bartek, who wants to be my girlfriend.?
What challenges did you face stepping into a leadership role?
Mention the types of call center and what is the difference between them?
What are an inbound call center and an outbound call center? What is the difference between the two?
sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....