All question of call centre which will ask in interview,
please send me on my email id as soon as possible
Answer Posted / philemon
why should we hire you?
TELL US ABOUT YOURSELF?
WHY DO HANDLE CONFLICT?
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
why you are opting BPO jobs if you having a degree of MSc?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
What is erlang call centre staffing formula
what were u doing some many years after doing graduation?
is maths required for getting job in call centres
What's the difference between efficiency and productivity?
Where did you travelled last time
Do you get along well with co-workers?
10. Employees tell you exactly when services will be performed
please let me know about the versant round...
where you wand to go in your weekend
What part of BPO do you like and dislike?
hey.. what do you know about HSBC??
Are you able to work with multiple phone lines?