Answer Posted / ankit

I want to leave this job because i think that it is better
oppournity for me to make carrier in this esteemed
organisation.It is a very better time for me to join in
your organisation.

I like to perform well in pick and speek round what are the tips?

2344

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Tell me something about chennai for 2 mins.

3600

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What was your Service Level Agreement ( SLA) Ratio :-

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i m under graduation student in B.A Stream. what is career in Genpact..

2881

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What is the difference between a bpo and a call center?

1240

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How to deal with abusive/slang using customer?

1370

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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2609

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What is backend?

1213

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Whatb is Bpo? What is Call centre? What is Telemarketing?

2585

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2514

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HOW MUCH YOU WHERE GETTING THERE|?

2398

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Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2825

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What is onshore outsourcing?

1311

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if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?

2321

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How to deal with the customer having a language barrier?

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