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what is the process in solving the tickets?
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Answer Posted / sekhar
this is simple process to solving tickets/issues/problems
when a ticket from a local user partner
the process is as follows;
1-TICKET IS TAKEN BY BASIC CONSULTANT
2-ASSIGNMENT TO CONCERN PERSON BY BASIC CONSULTANT
3-RESPONDING TO CONCERN PERSON WITH IN TIME ALLOWED BY
CLIENT SAL'S
4-PENDING THE TICKET
5-CLOSE THE TICKET/ISSUE/PROBLEM
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