Answer Posted / naresh

The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"

Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a

How is Attrition Calculated ?

1936

---

What you know about call center?

1229

---

i want to know the genral questions in interviews if any body knows pls help me

2325

---

sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

2704

---

what is the importance of quality and quality analyst in call center

3805

---

What challenges did you face stepping into a leadership role?

3226

---

what were u doing some many years after doing graduation?

2383

---

What is called Team

2105

---

explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

2367

---

SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

2309

---

Tell me something about chennai for 2 mins.

3544

---

I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1738

---

Where did you travelled last time

3060

---

How Did you spent you're last Night?

1271

---

HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2461

---