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What can you contribute to the company, knowing the basics
of being a call center agent?
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Answer Posted / hasan
want to be an agnt
| Is This Answer Correct ? | 4 Yes | 33 No |
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Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
How do you measure good customer service?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
Information about charterd bank.
If our call center is involved in activities that bend many laws, would you work with us?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
Which one do you think –web or voice- suits your qualifications better? : bpo
list three of your most important accomlishment
Give me an example of how you have dealt with an under-performing team member in the past.
What are the key aspects that can help to improve your customer service?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
why you want to be a quality analysts
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
Have you ever worked in a call center before? If so, how long did you work there?
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
