Answer Posted / senior excutive
because i want growth and gain the knowledge
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why you want 2 join bpo ,after completing hotel managment?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
what is the actual work profile of a process associate in a bpo??
What are the critical attributes of a call center executive?
Are you ambitious?
how to give your interoduction ,what are the necessayr thing which about we talk .
minimum how many years of experience your company wants
Which one do you think –web or voice- suits your qualifications better? : bpo
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
Why do you want to become a Quality Analysist and what will be your profile in this position?
What is your experience in Client Management ? Types of Client Interaction ?
How to deal with the customer having a language barrier?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
How to deal with customers who deny paying for service/product?