1. Whats diffrence between call centre and bpo
2. whats diffrence between domestic call centre and
international call centre
3. dont' answer "call centre is a booming industry give
other answers
Answer Posted / hariom gupta
1-B.P.O. (BUSINESS PROCESS OUTSOURCING) IS A PROCESS IN
WHICH WE INCLUDE ALL ACTIVITIES TO FINISH THE MANUFACTRING
OF A GOODS. THIS IS A BIG PROCESS WHILE CALL CENTRE IS A
PART OF BPO.
2- IN DOMESTIC CALL CENTERS WE MAKE OR RECEIVE PHONE CALLS
FROM INDIA WHILE IN INTERNATIONAL CALL CENTERS KNOWN FOR
MAKING/RECEIVING CALLS OUT OF INDIA
3- CALL CENTRE IS RISING INDUSTRY. INDIA IS A DEVELOPING
COUNTRY AND WE ARE FACING PROBLEM OF UNEMPLOYMENT SO CALL
CENTERS ARE BOON FOR INDIAN YOUTH. OTHER COUNTRIES ARE
INTRESTED TO GIVE THEIR SALE OR AFTER SALE SERVICES TO
INDIA BECAUSE DUE TO OVER POPULATION THEY GET TALENT IN
REASONABLE PRICE SO CALL CENTRE INDUSTRY IS INCREASING AND
GETTING PROGRESS
Is This Answer Correct ? | 31 Yes | 1 No |
Post New Answer View All Answers
What would you do if the customer says that it took you long to resolve an issue?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Why do you think you will do well in this job? : bpo
What are your strengths and weaknesses? Give an example of this behaviour
What is voice process
An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
is computer knowledge is must to work for bpos????????//
Give me a instance when a customer appreciate your service.
how are you qualified for this job?
What you will do if u will become a millionaire?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
Are you comfortable working in night shifts? : bpo