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hi, I wish like to do a call center job, so please send me
the all questions and answers belonging to that
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Answer Posted / aijaz khan
mostly asked questions in PIR round are as follow:
1.tell me something about yourself?
2.what is call center?
3.why do you want to join a call center?
4.what is your memorial moment in your life?
5.what is difference between BPO and call center?
6.what is your favorite color?why?
7.why should i hire you whereas you don't have an experience?
8.what is your salary expectation?
9.what is inbound and outbound calls?
10.how can you handle the aggressive/irritated customer?
11.how can you manage stress at job?
and other call center related questions.
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What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Why candidate choose a voice profile instead of a non voice profile job?
Are you able to work with multiple phone lines?
what are some aspects of your present or most recent position that you like?
what type of aptitude question they ask for interview?
what are your contribution in this company?
How to build a good rapport?
how are you qualified for this job?
How can you improve customer service without spending any money?
How did you manage to attend this interview during your working hours?
How can you relate call centers to bpo?
2. The physical facilities are visually appealing
HOW MUCH YOU WHERE GETTING THERE|?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
