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i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
If your boss was present here, what do you think he would say about you?
What if the customer is not happy with your answer or solution?
How would your team/manager describe you?
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
why you want to be a quality analysts
what are your contribution in this company?
what is crm?
How to give effective introduction...for the designation of Team Leader (BPO)
9. Insists on error-free records
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
How can you create new opportunities for customers proactive engagement?
Do you know the procedures which should be followed while talking to a customer?
what expectations do you have by own skills?
speak about joint family v/s nuclear family
