what is callcaenter

Answer Posted / mushtaq ahmed

call center is also known as contact center the following
points explain best about call center

1,it is the facility center which provides facility to
manufacturers or companies and the customers by answerins
the differnt quiries and by providing diffrernt solutions

2,there are 4 types of call centers

a, inbound and out bound
b, voice based and non voice based
c, domestic and international
d, technical and non technical

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