Answer Posted / mushtaq ahmed
call center is also known as contact center the following
points explain best about call center
1,it is the facility center which provides facility to
manufacturers or companies and the customers by answerins
the differnt quiries and by providing diffrernt solutions
2,there are 4 types of call centers
a, inbound and out bound
b, voice based and non voice based
c, domestic and international
d, technical and non technical
Is This Answer Correct ? | 5 Yes | 3 No |
Post New Answer View All Answers
what are the responsibilities as a call centre execuitive when we talk to the customer ?
what is the four different use of bricks accept the construction and building?
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
which thing is most necessary for international cal center? how can i improve my voice and accent ?
What will you do in a situation where system shuts down and you still handling customer on the phone?
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
How to give effective introduction...for the designation of Team Leader (BPO)
I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case
I want recent question papers. Now am preparing for BPO interview. please send the papers..
Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
What do you consider as your greatest weakness and strength?
What’s your area of opportunity?