Interested to Buy Any Domain ? << Click Here >> for more details...
I want to know about the interview pattern for selection
process in BPO & call center
- 5 Answers
- 19590 Views
- I also Faced
- E-Mail Answers
Answer Posted / lucky
there are 2 -3 round in domistic call center 1st round it
can be written test ,2nd apptitude test and final inerview
| Is This Answer Correct ? | 10 Yes | 10 No |
Post New Answer View All Answers
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
Will you be happy to re-locate, if required?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How the analysis of departed customer help your organization?
Speak about "The impact of coffee in our daily life"
explain about the validations and in your project where did u used the validations?
tell about most momerable movement
Do you know the procedures which should be followed while talking to a customer?
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
How you would be an asset to this organization?
speak something about railways?
what is good intro,job profle,why you change your perious job,
topic-what is retail ,politics in india,childhood,
