Hello i am in need to join in call centre,can anyone tell
me the procedure of BPO interview and the questions they
ask?and suggest me some good bpo name it will be very good
to me...
Answer Posted / ashish
THEY ASK FIRST OF ALL CAREER IN CALL CENTRE AND THEN ABOUT
YOUR SELF TOUR AIM TO BECOME IN LIFE AND ABOUT BPO AND IPO
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Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
What would be your advantage in the future if you join now?
How do you ensure that your departments goals are in line with the overall company goals?
for some training is a neccesity and for others it's a luxury comment about the above statement
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
What is the difference between inbound and outbound?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Technical like c,c++,Telecommunication
What do you consider as an important aspect of a successful call center?
tel me sumdin abt kolkata?
all general question related bpo and self
what expectations do you have by own skills?
What about your strength and weaknesses?
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.