Answer Posted / nitin verma

well, in call center there are requirement of three things
basically, first (confidence, while interacting the cliet
those who are sitting overseas even without having seen
them), Second (good communication skill with an appropriate
knowledge of Computer with good typing speed) and third
which is one an important thing that is (an Experience) in
the same industry...so, in myself i find all these
qualities...nd i m also holding knoledge how thing happens
in the processes of call center..

Describe the assessment room ? What did u heard or watched recently?

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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

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what are the responsibilities as a call centre execuitive when we talk to the customer ?

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

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I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

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Ar caller aptitude questions

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I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

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what u know about genpact.

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explain 3 years gap in your employ history?

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What problem did you encounter and how did you overcome them?

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How do you tackle a customer ? Explain from your experience and what have learnt from that ?

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Technical like c,c++,Telecommunication

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who is ur favourite actress &why

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4. Materials associated with the service are visually appealing

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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

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