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what is call center?what is diffrence call center & bpo?
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Answer Posted / andy
A call centre is a sub-set or u can say sub-unit of BPO.It
si a place where the business is done over the phone. In
BPO's the entire business is handled through the web. BPO
includes It services, financial services etc. A call centre
is also considered as BPO which handles business over the
phone. There is a misconception among people that BPO is a
call centre, that is incorrcet.
Call centre is voice based and BPO ios non voice based.
| Is This Answer Correct ? | 84 Yes | 17 No |
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1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
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