Interested to Buy Any Domain ? << Click Here >> for more details...
what is call center?what is diffrence call center & bpo?
- 10 Answers
- 52674 Views
- AirTies, Sutherland, I also Faced
- E-Mail Answers
Answer Posted / ranjitha
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call centre performs that part of a client's business
which involves handling telephone calls. A call centre, for
example, might handle customer complaints coming in over a
telephone.
Thus, a call centre can be considered a BPO organisation.
The converse is, however, not true because there exist BPO
organisations, such as medical transcription agencies,
which handle their business through websites, and do not
process any telephone calls on behalf of their clients.
| Is This Answer Correct ? | 135 Yes | 12 No |
Post New Answer View All Answers
i am 10 pass with cbse board can i get a job in call center
what the daily rutien of sunday
What is near shore outsourcing?
Why do you consider yourself suitable for administration position?
Give example of situation where you were able to set priorities and abide by them ?
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
Why candidate choose a voice profile instead of a non voice profile job?
How would you teach an old lady to fix her dwindling internet connection?
I would like to know the age limit for appearing interview in Sutherland.
What is the metric RSA?
is maths required for getting job in call centres
when is mpsc exam
How is AHT Calculated
what is daily routine of you/mother/father/sister/bro.
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
