What do you mean by quality analyst in call centres ?
Answer Posted / sadiqkhan_6384
A PERSON RESPONSIBLE FOR THE QUALITY OF THE CALL ,WHO
TRAINS SOFT SKILLS , STANDARD OF A COMPANY , SHOULD BE
ABLE TO GIVE EFFECTIVE FEEDBACKS TO EXECUTIVE , SO THAT
EXECUTIVES CAN FOLLOW THE QUALITY PARAMETERS .
Is This Answer Correct ? | 347 Yes | 42 No |
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I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
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