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tell me about yourself
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Answer Posted / v.g.jagadish chandra bose
hi, good morning one and all. Myself V.G.Jagadish Chandra
Bose. At present, iam pursuing B.Com Final from Dr.
B.R.Ambedkar Open University.Due, to some personal
problems , iam forced to discontinue INTERMEDIATE
Education. I finished 10th Standard from Little Flower
English Medium High School in Anantapur.
Coming to my work experience. i worked as BUSIENESS
REPRESENTATIVE for 2 years with Sri Venkateswara Tours and
Travels in Anantapur. My Job Profile, is to meet Interested
Parties or prospective customers and i have to give an
overview about our tour packages and i have to close those
calls within 2 or 3 days. there in one instance, i achieved
target of RS 3 lakhs in 2 months.
I also worked as FINANCIAL ADVISOR for 7 months with AMP
SANMAR LIFE INSURANCE Pvt Ltd, now called as RELIANCE LIFE.
I achieved Target of Rs 1 lakh in just 2 months because of
good customer relations.
And, now iam working as CUSTOMER CARE EXECUTIVE(INBOUND
PROCESS) at ORION DIALOG Call center in Hyderabad.My job
profile is to interact with the customers.if customer comes
with any queries, i have to provide all required
information.if they come with any problem, i have to rise a
complaint and to forward it to concerned Department and at
the same time i have to give TAT ( Turn Around Time ) to
the Customer.
Coming to my Strengths.Iam well Motivated, iam having great
desire for succed.And iam always reay and willing to learn
new information and skills.
And iam always aware of weakness. If i find myself weak at
what ever iam doing, i correect it through formal or
informal training or else i take help of my friends or my
collegues.
My hobbies are Swimming and THINKING. I like to THINK alot
about what i do. it makes me to get good results.
Now iam looking for a job which provide lot of challenges
and rewards for me.
| Is This Answer Correct ? | 5 Yes | 2 No |
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What challenges did you face stepping into a leadership role?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Do you know the online tools for excellent customer service?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
speak about your collage days for five minutes
What is the biggest challenge you have faced in work in the past 12 months?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Whatb is Bpo? What is Call centre? What is Telemarketing?
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
all general question related bpo and self
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
Do you like multi-tasking or you prefer to tackle one problem at a time?
How do you measure good customer service?
