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Answer Posted / santosh
As per the Company norms for the job
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which type questions ask me in call centerin tatasky?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
How to tackle the customer language barrier that exists in between?
Tell me something about your college and your course why do you choose that?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
tell us about a time when u failed to meet a deadline.
Tell me something about chennai for 2 mins.
How will you manage agents who are more tenured in the organisation and are elder to you ?
Will you be comfortable handling customers on the phone? : bpo
what are the advantages of crm ?
This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
Why do you want to work in a call center?
