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Answer Posted / jp
I found my current profile more suitable to this organization, i am sure i can contribute more to the company and also can build up my career in a better way.
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tell me when about a time when your common sense paid off for you?
please mail me the questions which are asked at the time of interviews in the call center
What is the difference between kpo and bpo? : bpo
Where do you see yourself after five years? : bpo
Tell me about ur best friend
Why do you see bpo as your career? : bpo
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
What you know about call center?
How will you manage agents who are more tenured in the organisation and are elder to you ?
why you want to be a quality analysts
What is your biggest achievement? Can you give me an example of ?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What is your experience in Client Management ? Types of Client Interaction ?
