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Role of quality analyst in bpo
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- 1Point1, Aegis, Axiom, BPO, Concentrix, Digicall Teleservices, HCL, Hinduja, Home Credit, HP, Innova Telecom, Knoah, Magus Customer Dialog, Sitel, Solutions Company, Tech Mahindra, Wipro, I also Faced
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Answer Posted / lokesh
Quality analyst is a back bone of any process.
Qa brings in necessary changes in process.
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