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What is BPO Sector?
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- Airtel, BPO, HCL, Intelenet Global Services, One Touch Solutions, Reliance, Satyam, Tech Mahindra, I also Faced
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Answer Posted / tarunbania
Bpo is business process outsourcing sector they are organised sector and lots people working in this sector . the works provided service for castumer lic , life INS ,SBI and call centre ,finesse any any other service provided and lots of bank , company ,industry upon work provided bpo and bpo this services provide Castumer . than name business process outsourcing
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Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
What all rounds do we have to face in dell(bpo)??
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
How to deal with unreasonable customer demands?
Tell something about today's climate?
4. Materials associated with the service are visually appealing
How would you convince everyone to adopt to change and what changes would you like to make?
Have you ever committed a mistake at work?
1.6. Tell me something about your happiest day of your life.
i m under graduation student in B.A Stream. what is career in Genpact..
Do you want to ask us something about the company?
FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?
Give me an example of how you have dealt with an under-performing team member in the past.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
