Answer Posted / gopal lal mali
e-commerce is a online purchasing and selling in which product delivered at home by qurier or speed post and you can purchase by net banking.
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What part of BPO do you like and dislike?
minimum how many years of experience your company wants
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
If our call center is involved in activities that bend many laws, would you work with us?
4. Materials associated with the service are visually appealing
provide example where initiated and followed up on a project until its completion ?
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What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
How do you measure good customer service?
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
what is semi technical process?
What are the question being asked by HSBC???
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?