What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!
Answer Posted / kishan
Shinkage means absentism.
No. of persons not turned to the shift but rostered/No. of persons rostered for the shift X 100
Attrition: Loosing any employee in any way resign or abscond is known as attrition , we calculate it in 3 way.
1st: MTD Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/No. of passed days in month))
2nd: YTD Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/No. of passed days in year))
3rd: Rolling Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/365))
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