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Have you handled SR and worked with Oracle for resolution of
issues? If yes, how do you assign the priority while raising
a SR?
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Answer Posted / shanmukha
First we will login to the My Oracle Support. After that we can see 4 options to raise the SR.
1)Problem(If you write the problem they will respond)
2)Solution
3)More details
4)Contact, If you want to attach any files we attach through attachment files. This is the process to raise the SR.
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