Answer Posted / skeptictheist

On answering the question, " why should we hire you" it's better to say the good qualities you have and the moment that you've had used it at work in tough times. Plus your skill sets that match the position that you're applying for. If you're hardworking tell it how have you become like that, be specific with your answers. If you're analytical then when was the moment you have to face a difficult situation? And so on.

10. Employees tell you exactly when services will be performed

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Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

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How is AHT Calculated

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Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

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What is the formula of staffing

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In call centre which types of calls we receive? answer in short.

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What is voice process

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for some training is a neccesity and for others it's a luxury comment about the above statement

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What have you done to promote great customer service?

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what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

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For customers, proactive engagement do you know the ways to create it?

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hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

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Extra initiative by u in your current organization other than your KRA (Routine work)

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Have you ever committed a mistake at work?

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