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Answer Posted / preetam
My name id Preetam , born and borught from Dhanbad,Jharkhand..Currently i put up in New delhi ,Dwarka mor.
I did my Schooling from Loyola School,Dhanbad
I have recently Completed my B.teh in CSE branch,from JNTU university ,Hyderabad
My strenght is my Hardworking ability,Punctuality and Simplicity ,these three are my life which i have learned from my mother.I am having ablility of quick learning and highly self motivated.
My family consist of 4 members including me my elder brother and sister and my mother.My mother is a home maker.
My hobbies include doing Theatre,Playing Basketball and Singing.
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I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
why you are join as a quality analyist ?
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
What are the disadvantage and advantage of working in a call center?
what are the responsibilities of a quality analyst in call center
who is your famous personality
What do you know about the centre/company/role?
What are your planning in next role?
How one can improve customer interactions?
What is inbound and outbound call centers?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Define Customer Service & Why is Customer Service important ?
What according to you is a job like at a call center?
favourite crowded market place
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