Answer Posted / shama islam

Talk time calculation-: call active time+wrap time+hold time

Talk time include all these three thing and in AHT we used to divide it with the numbers of call handled.

What is a virtual call center?

1333

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minimum how many years of experience your company wants

1935

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how do u demonstrate in strong situations?

2516

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What's the difference between efficiency and productivity?

2131

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what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2573

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What kind of a salary are you looking for?

2374

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What will be your approach to improve customer service?

1282

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What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2382

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what are you planning on your next b'day/what have you planned on your next b'day ..??

1783

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What is your idea of an ideal company?

3933

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What is your favorite food tell me how it's being prepared?

2150

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If you had power'what you would had to do with it?

2237

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What is your edge among others who are applying here?

2263

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1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2563

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topic-what is retail ,politics in india,childhood,

2378

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