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Answer Posted / ganesh
As per Company norms and process norms
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hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
Extra initiative by u in your current organization other than your KRA (Routine work)
what is stub zones and what thair work
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
What is your idea of an ideal company?
How do you handle constructive criticism?
How to deal with customers who deny paying for service/product?
How would you handle negative feedback from angry clients?
How is Attrition Calculated ?
why do you want to take up a job after a long break of so many years?
What according to you is a job like at a call center?
What’s your area of opportunity?
What are the key attributes of a call center executive?
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
