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Role of quality analyst in bpo
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- 1Point1, Aegis, Axiom, BPO, Concentrix, Digicall Teleservices, HCL, Hinduja, Home Credit, HP, Innova Telecom, Knoah, Magus Customer Dialog, Sitel, Solutions Company, Tech Mahindra, Wipro, I also Faced
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Answer Posted / varun negi
Quality Analyst role is call barging, share feedback, Quality session,
| Is This Answer Correct ? | 29 Yes | 8 No |
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What are the skills needed for a BPO back-office job?
Speak about "The impact of coffee in our daily life"
How do you deal with the question you don’t know the answer that customer asked?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
memorable call
How did you manage to attend this interview during your working hours?
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
Are you comfortable working in night shifts? : bpo
you have a stability issue hr people told me ?than what should I tell them?
What do you know about the centre/company/role?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
What is near shore outsourcing?
Why do you consider yourself suitable for administration position?
