Answer Posted / divyashree

communication is a skill which is used to communicate to others effectively by relying our thoughts in a mind that others can able to understand clearly,,,,we can also said its a mean of medium to express our thouhts or to share pur feelings to others,,,,without communication we can't able to survive in the world,,,even the rank holders without a communication skill they cannot able to survive, even they wont get any job also,,, because its the base to express their educational skills and all,,,

What according to you,is the most important requisite of a call centre executive?

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Describe the assessment room ? What did u heard or watched recently?

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speak an minute where u reside

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Are you a good team player?

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Determine the type of bpo you wish to work? : bpo

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1.6. Tell me something about your happiest day of your life.

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Where do you see yourself after five years? : bpo

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HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

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When do you want to start?

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Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

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Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

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hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

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How would you handle negative feedback from angry clients?

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5. When promises to do something by a certain time, they do so

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I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

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