Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!

Answer Posted / sandeep thakur

Attrition Formula

Example
OHC = 50
CHC = 45
Attrition = 5

opening count+closing count
50+45 =95
sum/2
95/2= 47.5
number Of Attired Agent/47.5
5/47.5=11%


 

Is This Answer Correct ?    1 Yes 4 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What is a virtual call center?

1259


I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

2149


what motivates you? also have you used these motivators with other

2516


How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

2388


speak about joint family v/s nuclear family

3063


what is trainer's defination and quality?

2626


What is the difference between inbound and outbound?

1287


who is your famous personality

2694


is maths required for getting job in call centres

1990


Describe the assessment room ? What did u heard or watched recently?

3945


What would you do if the customer says that it took you long to resolve an issue?

1247


10. Employees tell you exactly when services will be performed

2482


What is bpo sector? : bpo

1158


Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1892


why was the inbond process of vodafone

2320