Answer Posted / nandini p
New->Open/Inanalysis->Assigned/fixInprogress->Scheduled/delivered->retest->RetestComplete->Close
and
New->Open/Inanalysis->returned/rejected->Close
and
New->Open-In analysis->Assigned/fixInprogress->Scheduled/delivered->retest->RetestFailed->[Openinanalysis to retest]->Retest Complete->Close
And
New->Open-In analysis->Assigned/fixInprogress->Deferred.
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